Privacy Policy
Last updated: January 15, 2026
Introduction
At Qorevintaomx S.A. de C.V. (hereinafter "Qorevintaomx", "we" or "the company"), we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy describes how we collect, use, share and protect your personal information when you use our financial advisory and financial education services.
Information We Collect
We collect the following types of personal information:
- Identification information: full name, date of birth, CURP, RFC, address, phone number and email.
- Financial information: income, expenses, debts, assets, credit history and financial goals.
- Browsing information: IP address, browser type, pages visited, time spent and cookies.
- Communication information: content of messages, queries and requests you send us.
Use of Information
We use your personal information for the following purposes:
- Provide our financial advisory and education services.
- Evaluate your eligibility for government support programs.
- Personalize your experience and recommendations.
- Communicate with you about our services, updates and promotions.
- Comply with legal and regulatory obligations.
- Improve our services and develop new products.
- Prevent fraud and protect the security of our platform.
Sharing of Information
We do not sell your personal information to third parties. We only share your information in the following circumstances:
- With service providers who help us operate our platform, under strict confidentiality agreements.
- With government authorities when required by law or to verify eligibility in support programs.
- In case of merger, acquisition or sale of company assets, with prior notice to users.
- With your express consent for specific purposes.
Information Security
We implement technical, administrative and physical security measures to protect your personal information against unauthorized access, loss, alteration or destruction. These measures include:
- Encryption of data in transit and at rest.
- Strict access controls and multi-factor authentication.
- Continuous system monitoring and intrusion detection.
- Regular staff training on data protection.
- Periodic security audits by independent third parties.
Your ARCO Rights
In accordance with the Federal Law on Protection of Personal Data Held by Private Parties, you have the following rights:
- Access: Know what personal data we have about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Cancellation: Request deletion of your data when no longer necessary.
- Opposition: Refuse the processing of your data for specific purposes.
To exercise these rights, send a request to privacidad@qorevintaomx.com with your official identification and description of your request. We will respond within a maximum of 20 business days.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless the law requires or permits a longer retention period. Generally, we keep your data for 5 years after your last interaction with us.
Changes to this Policy
We may update this Privacy Policy occasionally. We will notify you of significant changes through a notice on our website or by email. We recommend reviewing this policy periodically.
Contact
If you have questions about this Privacy Policy or about the processing of your personal data, contact us: